Discussing Race Backfires at Starbucks

Josephine Tovey writes: This week the coffee giant launched an initiative called “Race Together”, which aims to encourage discussions about race and racial equality over grande frappuccinos.

The move came about in response to what Starbucks refers to as the “racially charged tragedies” that have unfolded across America lately – namely the shooting deaths of unarmed young black men like Michael Brown in Ferguson, Missouri, and the choking death of Eric Garner in New York, both by white police officers, sparking furious protest and public debate.

“Staying silent is not who we are”: Starbucks CEO Howard Schultz. Photo: Bloomberg

In response, the organisation is encouraging its employees to write the words “Race Together” on their paper coffee cups and try to start a conversation with customers about race.

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“We at Starbucks should be willing to talk about these issues in America. Not to point fingers or to place blame, and not because we have answers, but because staying silent is not who we are,” said Howard Schultz, CEO of Starbucks.

“What if our customers, as a result of that [discussion], had a renewed level of understanding and sensitivity about the issue? And they themselves would spread that to their own sphere of influence?”

Schultz’s professed concern about racial equality seems laudable on the surface and has received some support. But overwhelmingly the campaign has attracted a grande level of backlash and a feeding frenzy of mockery on Twitter about its execution, as well as scepticism about whose interests it actually serves.

As many customers have pointed out,  the set-up at Starbucks, which is essentially a fast-food cafe, is also hardly conducive for conversation at all, let alone one about race.

Transactions there are short and impersonal, despite their best attempts to write your name on your cup (“it’s Jo not Joan, but never mind”). You stand in line, give your order to one person who takes your money, move down the line and take your coffee off another person, and then either leave or go to a table.

Where in this process is a nuanced discussion about police brutality supposed to take place? The campaign apparently was born out of forums Starbucks held with its own employees where they discussed racism that they had faced, but the possibility of replicating this with customers seems remote.

Talking at Starbucks

Can China’s Dragon Continue Puffing?

Peter Hartcher writes:   While Australia’s government argues over whether to join a China-sponsored infrastructure fund, a larger debate has started on a much grander question – can China’s ruling regime survive?

China under the Communist Party has been described as history’s most successful dictatorship. China is not just a rising power: it has risen.  China today is the second biggest economy and military spender on the planet. The Communist Party regime is now in its 66th year.  Some indications are telling.

1.  China’s economic elites have one foot out the door, and they are ready to flee en masse if the system really begins to crumble.  A  survey of 393 millionaires and billionaires by Shanghai’s Hurun Research Institute; 64 per cent said that they were emigrating, or planning to do so.

2.  Xi’s harsh political repression: Would a secure and confident government institute such a severe crackdown?

3.  The hollowness of official belief in Xi’s doctrines. Officials are only going through the motions,.

4.  Corruption runs deep and will outlive Xi’s anti-corruption purge, which will succeed only in enraging powerful interests.

5.  he economy  is stuck in a series of systemic traps from which there is no easy exit,” he says. Xi’s attempt to break the traps, his economic reform plan, is encountering stiff internal resistance.

No party can rule forever, anywhere. The big questions are exactly when and exactly how the regime will collapse.

The Soviet collapse was, at core, a crisis of confidence. The Communist party was not challenged by another party, by a coup or by an uprising. The party yielded much of its power because its leadership had lost the self-belief and the will to go on.

China’s Xi Jinping may have many deficits, but a deficit of confidence is not one of them.

There is a major economic crunch beginning, certainly. But the Communist regime has prevailed through much worse. There is no sign that the instruments of coercion are wilting.

Chinese Dragon Losing His Puff?

Not Enough Women Engineers?

Alexandra Meldrun writes:  In the wake of another International Women’s Day, at Engineers Australia we are still lamenting our inability to attract and retain women.  Why is this happening?

I’d argue it’s happening because Australia has an attitude problem and  the Australian workplace culture does not support women in engineering (and many other professions) to achieve their potential.

You could be forgiven for thinking that women engineers disappear from the workforce altogether once they turn 35. As women make up only 11% of the total engineering workforce, this is a loss the profession feels deeply.

Not only are we losing women as they start families, we are also failing to get enough girls to study engineering in the first place. A recent OECD report states just 3% of Australian girls are contemplating a career in engineering or computing, compared to 17 % of boys.

It’s not for a want of role models. One of the world’s first computer scientists was a female – Ada Lovelace. Contemporary Aussie inspirations include: space engineer Andrea Boyd, the only Australian in the world working in the ISS Flight Control team, and Yassmin Abdel-Magied, President of Youth Without Borders and an inspirational FIFO engineer working on oil and gas rigs. Women engineers play a fascinating role in engineering innovation in spite of well-known educational barriers and prejudice.

Yet it is still a slow business to sign up the female inventors, innovators and entrepreneurs of tomorrow.

The working environment for engineers continues to be a barrier to women joining and staying in the engineering workforce. Women engineers are earning less than their male counterparts (irrespective of work hours) and hold far fewer of the top management roles.

There is considerable evidence that when women engineers are responsible for the care of children, their employment participation rate falls dramatically. This is more prevalent in engineering than in other professions with comparable education requirements.

Sadly, in these respects, engineering is not very different to many other professions, roles and workplaces. Key decision makers do not understand the unconscious bias and barriers that may be put in place, which can stop women from achieving their potential.

Over the years Engineers Australia has worked tirelessly to deliver campaigns, strategies, school initiatives and events to support the ongoing transition of engineering into an inclusive profession.

Our National Women in Engineering Committee has spent countless volunteer hours entering engineering organisations and engaging with senior management, to introduce and discuss their Flexible Workplace Strategy which is aimed at slowly but surely increasing women’s participation in workplaces across Australia.

This Committee is but one small group with their work cut out for them; more businesses need to recognise the importance of flexibility in the workplace and its correlation to diversity and success.

These days workplace flexibility is a key issue for employees, irrespective of gender or indeed age. Encompassing a flexible and supportive workplace culture will go a long way in improving productivity levels and retaining women, by weighing business needs with employee circumstances.

We must encourage more women to pursue a diverse and rewarding career in engineering.on  The recent Intergenerational Report shows we are significantly under-utilising a key part of our highly skilled workforce and therefore losing productivity through lower participation of women; this is detrimental to Australia’s economy and productivity growth.

Changing attitudes requires not only a whole of government, whole of industry approach, but a whole of nation approach.

In my case, engineering has –and continues to – offer a diverse and rewarding career. Engineering has given me the opportunity to work in areas which are the essentials of life – food, energy, innovation and education. I hope many girls in the future shall realise that they too have these options, and Australia supports them in this pursuit.

Engineers in Australia, But Not Enough

Venezuelan Oil Move toward Private

Charles Kennedy writes:  The relationship between the U.S. and Venezuela – which has been an icy one for years – took a hit after the Obama administration passed sanctions on individuals high up in the government. Venezuelan President Nicolas Maduro spun the move to his advantage.

Washington’s move was not the most adroit display of statecraft as it provided a boost to Maduro at a time when his popularity is crumbling under the weight of a decaying economy.

Still, while Maduro steps up his revolutionary rhetoric in public, behind the scenes the core institution of Venezuela’s economy appears to be tamping down its focus on revolution. The new management team at state-owned oil firm PDVSA is trying to professionalize its workforce and its operations. In the past, PDVSA employees were sent to pro-government rallies to support the late President Hugo Chavez. The workers wore red in support of Chavez’s revolution.

PDVSA, headed up by Eulogio del Pino since September 2014, is swapping out the red revolutionary dress in exchange for normal business attire. More importantly, PDVSA is reforming its business practices in an effort to revive flagging oil output.

PDVSA has decided to allow minority partners greater flexibility in using their own rigs and equipment – potentially saving millions of dollars. Company leadership is seeking more private investment by allowing greater outside ownership. Also, thousands of political operatives have been laid off, a sea change for a government that used PDVSA as a political arm for more than a decade.

It is too early to tell if the newfound professional mantra deployed by del Pino will allow PDVSA to resuscitate its oil sector, but the government thinks it is on the right track. Oil production from the Orinoco belt, which holds the vast majority of Venezuela’s 298 billion barrels in reserves, is expected to tick upwards from 1.25 million barrels per day in 2014 to 1.37 million barrels per day by the end of this year.

But it is not as if PDVSA will suddenly transform into a normal oil company. After all, there is still plenty of political meddling from above – the new CFO is a relative of President Maduro’s wife, for example. Eulogio del Pino is making strides at transforming the company, but ultimately he reports to the President. That means he will only be able to go as far as Maduro is willing to let him.

designed by Claudio Munoz

designed by Claudio Munoz

Can Tesla Survive in China?

Paul Ausick writes:  In 2014 Tesla Motors sent 4,800 Model S sedans to China. Of those, 2,499 were sold and 2,301 were not. Reports from China dated Monday indicate that the company has fired 30% of its Chinese staff.

Layoffs reportedly began before the Chinese New Year holidays, and they are affecting more than just the sales staff, which apparently has been reduced by half. A report at Chinese website CarNewsChina.com indicates layoffs have occurred in the tech support and procurement departments, as well as marketing, public relations, legal, administrative and marketing systems. Before the firings, Tesla reportedly had 600 employees in China.

In January of this year, Tesla China sold just 120 cars, according to a report at CarNewsChina.com. Reuters reported in February that Tesla CEO Elon Musk “threatened to fire or demote country managers” unless sales picked up. Musk had already noted weak sales in China in a letter to shareholders when the company reported fourth-quarter 2014 results.

The issue is not so much that there are no buyers, but that Tesla has managed to step on its own toes, as well as those of its potential customers. When the company introduced the P85D version of the Model S sedan last October, previous orders for the Model S were cancelled and new orders placed for the new version.

To combat the order cancellations, Tesla raised its order deposit fee of 15,000 yuan (about $2,400) to 50,000 yuan. A second deposit of 250,000 yuan was required when the car was ready to be shipped to China. The Model S costs 648,000 yuan in China (about $103,400).

Chinese buyers balked at the higher fees, as the company’s China office had predicted they would, and orders appear to have dried up. Other reasons for the lack of sales include overly optimistic sales forecasts and shipments of cars from the United States for stores that never opened.

Chinese management suggested selling the cars at 20% discount and using third-party sellers to unload the inventory. Tesla headquarters apparently rejected both suggestions out of hand.

Tesla's Competition in China?

European Youth: A Lost Generation

Anthony Spota writes:  Leaders in Europe and around the world are hoping the worst of the economic and financial crisis is over and that 2014 will be a year of recovery.

However, when it comes to youth unemployment in the European Union (EU), there appears to be no light at the end of the tunnel, save for a few exceptions. Youth unemployment has been on a continuous rise since the beginning of the crisis five years ago and, according to (the European Commission’s Directorate providing statistical information), it has now reached an average of 23.5%.

More specifically, there has been an increase of the “NEETs,” young people who are not in employment, education or training.  As many as 14 million young Europeans fall into this category.

The problem has been particularly acute in the European “Southern belt” — Greece, Portugal, Spain, Italy and Croatia — where roughly one in two young people are without a job.

Many young Europeans are underemployed, holding jobs they feel overqualified for or working under precarious contracts such as internships, which are often unpaid or grossly underpaid.

Apart from the alarming size of the phenomenon, it is clear that youth unemployment will have a long-term effect on a big segment of the EU population. This generation will also have a higher chance of suffering from unemployment and poverty later on, which could lead to higher rates of crime.

Furthermore, countries with the highest rates of youth unemployment suffer from a “brain drain,” in which educated youngsters leave the country to try and find work abroad. Not only are these countries losing a motivated workforce, but all the money invested in its education has also been wasted.

Within the context of its social policies and the promotion of the movement of workers and their full employment, the EU has supported youth employment since long before the outbreak of the crisis. The main instrument of this support is the European Social Fund (ESF) – a structural fund investing around 10% of the EU budget in creating more and better jobs within the European Union.

According to the European Commission, from 2007 to 2012, 20 million young people under 25 benefitted from the ESF through training or mentoring. Many member states use ESF to modernize education and strengthen vocational training.

Youth guarantee schemes create entitlements to certain measures for all parts of a population within a certain age group. The principal supportive measures of the initiative would consist of building up partnership-based approaches, early intervention and activation, and supportive measures for labor market integration

There is also an emphasis on creating focal points that will ensure coordination between all groups concerned and the public authority responsible for managing the initiative. Providing people outside the system with information is also essential, and increasing the use of Internet and social media will be promoted.

Many European countries have educational and societal systems in which students finish their tertiary studies after the age of 25. Part of the danger of trying to implement plans that worked in northern European countries in southern states such as Greece, Italy and Spain is that local considerations are not taken into account.

In Italy, for example, the average student finishes high school at age 19 and will usually graduate from higher education (first and second level) after the age of 25. For this reason, it would seem like a good idea to expand the application of the Youth Guarantee scheme to all people under the age of 30 automatically.

 

US Poor Women 5x More Likely to Have Unintended Births

Alexandria Icenhower writes: New research suggests that a single woman’s income can be a factor in whether or not she has an unintended birth. In fact, poor, single women ages 15 to 44 in the U.S. have over five times more unintended births than affluent women.

A comprehensive review of single women’s sexual activity, contraception use, and abortion rates show major trends by income level that directly affect unintended childbearing rates. Since an unintended birth can shape a family for generations, it is important to examine the implications of this income gap and then work to narrow it.

Preventing an unintended birth could allow single mothers “to get more education [and] earn more,” Isabel Sawhill and Joanna Venator concluded in a recent paper.  But too often, low-income women are not provided education about and access to the most effective birth control, which would help prevent these pregnancies.

Furthermore, there are serious financial barriers involved. Abortions for low-income women must be paid for out of pocket, since Medicaid and many private insurers are prohibited from covering them. IAn unintended birth not only has an impact on the single mother, but also on her children. “[T]here are significant and important improvements in the lives of children who would have otherwise been ‘born too soon,’” Sawhill and Venator’s research found. Improvements include “cognitive scores in childhood, high school graduation rates, rates of teen pregnancy, college graduation rates, and lifetime income.”

Sex, Contraception, or Abortion?

 

Sexual activity rates do not vary along class lines. Around two-thirds of women were having sex at each income level. “Policies for abstinence are fighting against the tide,” they argue. Chastity is not the reason more affluent women have fewer unintended pregnancies.

Women with incomes below the federal poverty line were “twice as likely to have had sex without protection” compared to women with incomes four times the poverty line, Reeves and Venator found. The fact that poor women are not using birth control as frequently (or effectively) results in more unplanned pregnancies and contributes to the class gap. They suspect that lack of education about and access to contraception contributes to less effective use.

Poor women are less like to have abortios.

Contraception could reduce unintended birth more than abortion.

Unfortunately, there are no easy answers to solve this problem. Education and access are key in every scenario to reducing unintended births. The Affordable Care Act (ACA) has made strides in increasing access to contraception, as it covers birth control across all insurance plans. However, women and the medical community need to be better educated about IUDs and implants.

Abortion is more problematic. Besides the moral, political, and personal issues surrounding abortion, there is a wider gap in access to abortion than there is contraception. This problem will not be solved unless women have access to abortion clinics and education about their options.

 

 

P&G Massages its Beauty Business

A.G.Lafley who has returned to P&G for his second act, remarked:  “Beauty is the industry of gret promises made and never kept.:

P&G had taken a slumbering company which sold “Oil of Olay” for $3.95 and successfully modernized  it by selling the product for $18.95 to a booming reception in sales.  t.

“For the prestige shopper, it was great value, but not too cheap to be credible,” Lafley and Martin wrote in “Playing to Win,” “and for the mass shopper, it signified that the product must be considerably better than anything else on the shelf to justify such a premium.” The result: double-digit sales and profit growth every year for a decade, beginning in 2000. So it went for lots of other P&G beauty brands as the company moved upscale but not too upscale (“masstige” was the buzzword), playing on its research and marketing strengths as it poached customers from more idiosyncratic, fashion-oriented competitors.

That decade ended five years ago, though, and P&G’s beauty business — which accounts for 23 percent of sales — hasn’t gone much of anywhere since. Lafley returned to the sputtering company in 2013.

One problem was that P&G had put the beauty division in the hands of people who didn’t understand the beauty business, assuming that general management is fungible, and functional management gets developed by moving it around every two or three years.

On the other hand, Lafley said P&G’s beauty division risked becoming too much like other companies in the industry:

What are the risks for us in Beauty? We start thinking we’re a beauty company and we spend all our time at the Oscars or the Grammys or Fashion Week, which now runs for months, and we don’t stay focused on the consumer.

So what was the right approach for P&G?

We’ve just got to get back to the strategy that worked for us, which was fundamentally beauty capable where we needed to be beauty capable and playing to P&G strengths where P&G strengths make a difference for consumers and customers.

It needed to be a balancing act, then, and balancing acts are hard. Lafley isn’t giving up on it, but he is apparently looking to dramatically cut down on the number of beauty brands his company has to manage. One of the key questions in strategy, Lafley and Martin wrote in their book, is “Where will you play?” More often than not the right answer is, Not there.

 Beauty Business

Ending the $20 Billion Traffic in Wildlife Business?

William deBuys writes:  Last month China announced that it would ban ivory imports for a year, while it “evaluates” the effectiveness of the ban in reducing internal demand for ivory carvings on the current slaughter of approximately 100 African elephants per day. The promise, however, rings hollow following a report in November (hotly denied by China) that Chinese diplomats used President Xi Jinping’s presidential plane to smuggle thousands of pounds of poached elephant tusks out of Tanzania.

Meanwhile, the Obama administration has launched its own well-meaning but distinctly inadequate initiative to curb the trade. Even if you missed the roll-out of that policy, you probably know that current trends are leading us toward a planetary animal dystopia, a most un-Disneyesque world in which the great forests and savannahs of the planet will bid farewell to the species earlier generations referred to as their “royalty.” No more King of the Jungle, while Dorothy’s “Lions and tigers and bears, oh my!” will truly be over the rainbow. And that’s just for starters.

The even grimmer news that rarely makes the headlines is that the lesser subjects of that old royalty are vanishing, too. Though largely unacknowledged, the current war is far redder in tooth and claw than anything nature has to offer. It threatens not just charismatic species like elephants, gibbons, and rhinos, but countless others with permanent oblivion.   Illegal Traffic in Wildlife

Illegal Wildlife Traffic

Google v Facebook: Monetizing Time

Derek Thompson writes:  In 2011, Hal Varian, the chief economist at Google, wanted to study the millions of hours saved by Google searches. His team took questions like, Does using butter or margarine affect the size of baked cookies? and compared the time it took to Google the results versus researching the answers offline, in cookbooks.

Varian concluded that the typical Google question saved 15 minutes.  In 2011, the mobile advertising market was a pittance. Today, it’s a $7 billion industry, and mobile devices now command 20 percent of our attention,  more than radio and print combined. Google has used its time-saving, bottom-of-funnel advantage to become, by a wide margin, the richest company in mobile advertising.

Facebook, too, is an engine of consumer surplus, but it earns its prodigious income by monetizing time spent, rather than time saved. A full account of hours logged on Apple and Android mobile devices finds that, when you take out gaming and browsers, Facebook accounts for approximately a third of our time on mobile devices. Even more monopolistically, the four most-downloaded non-gaming apps today—Facebook Messenger, Facebook, WhatsApp, and Instagram—are Facebook, built by Facebook, or bought by Facebook.


How Do People Spend Their Time on iOS and Android Devices?

MondayNote | Data: Flurry Analytics, Comscore, NetMarketShare

An easy conclusion to draw from this is that Facebook is mobile, and mobile is Facebook, and the future of our attention belongs to Facebook.

But that projection is based on a theory of monetizing time that says that more time is always more valuable for all media companies. And that’s not necessarily true. The single richest company on mobile, Google, makes more than twice as much money on mobile advertising than Facebook does, on less than half the time. This suggests that there is still considerable room for mobile innovations, even in media, that are designed around saving time rather than taking time.

You might say I’m making a false comparison, because Facebook is a media company, and Google is a search company, and the former category is all about soaking up time that the latter category saves. But that dichotomy is misleading.

As media companies search for a “God metric” to brag about to advertisers, many of them are converging onengaged time.” There are good reasons for this. The minutes people spend on an article page says something more about readers’ concerted attention than raw page views and upvotes. But time is a war that Facebook is winning in a blowout. As News Feed proves itself to be a most ingenious engine of engaged attention, maybe competitors should be changing the argument. Even with all the time in the world, most of us would still like to save some.